Agree to Terms & Conditions

In order to purchase from this site, you must agree to the terms and conditions below.

Refunds & cancellations

  • Refunds, minus a 20% transaction fee, are possible for cancellations 24 hours or more in advance of your trip.
  • Cancellations up to 12:00 pm noon the day before will be charged 50%. After 12:00 pm noon the day before the trip 100% will be charged.
  • No refunds or carry-overs on missed trips.
  • Children under the age of 18 must sign off with our Urban Sherpas, and signed releases for medical attention must be provided to our Urban Sherpas. Download the Minor Permissions Slip >

Your obligations as a trip member

By participating in an Urban Sherpa trip, you assume certain obligations to Urban Sherpa, NYCSKI&Board, BostonSki&Board, and the other trip members. It is your responsibility to

  • Select a trip that is appropriate to your interests and abilities
  • Prepare for the trip by familiarizing yourself with the trip itinerary and trip preparation materials sent by Urban Sherpa
  • Bring appropriate gear and clothing
  • Follow considerate standards of personal hygiene
  • Follow considerate social behavior with other trip participants and respect their habits
  • Complete the trip itinerary as scheduled (or as adjusted by your trip leader as necessary)

Urban Sherpa reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health, or mental condition impede the operation of the trip.


Urban Sherpa may contract with independent contractors to provide transportation, guide services, and/or all other related travel services. We assume no responsibility, however caused, for injury, loss, or damage to person or property in connection with any service provided by an independent contractor or resulting directly from the following:

  • Acts of God
  • Detention annoyance
  • Terrorism
  • Thefts
  • Pilferage
  • Force majeure
  • Civil disturbances
  • Government restrictions or regulations
  • Strikes
  • Delays and expenses

We reserve the right to make reasonable changes in the itinerary where deemed advisable for the comfort and well-being of trip members.

Liability Release & Assumption of Risk Agreement

I acknowledge that I have voluntarily chosen to participate in the trip referenced on the trip application. In so doing, I acknowledge that I may be subjecting myself to dangers and hazards which could result in illness, injury, or death. I also acknowledge that there are inherent risks and dangers which may arise at any time during the trip. I am specifically familiar with and accept the risks of the dangers and hazards referred to in the trip materials which have been provided to me.

In consideration of my being permitted to participate in the trip, I agree to assume all risks of illness, injury, or death and agree not to sue and to release from liability and indemnify Urban Sherpa, NYCSKI&Board, BOSTONSKI&Board, their owners, officers, agents, contracted tour operators and employees, and other persons or entities involved with this trip, from all actions, claims or demands for injury, loss or damage regardless of the cause resulting from my participation in the trip.

I have carefully read this agreement. I understand that it is a release of liability and a contract between me and Urban Sherpa, NYCSKI&Board, BOSTONSKI&Board,and/or its contracted tour operators or affiliated organizations, and I sign this agreement of my own free will. If any part of this agreement is deemed unenforceable, all other parts shall be given full force and effect.

* If I am signing on behalf of a minor, in addition to the above, I also agree to RELEASE, HOLD HARMLESS, AND INDEMNIFY the entities named above for any claims of the minor. I agree to be responsible for any medical expenses incurred by the minor.